Patient Guide 
Key Information for Your Stay

My Checklist

My Checklist

Northwell Health Is Behind You Every Step of the Way

Everything you need to know—from what medications to take, to next steps in your recovery, to who to call in an emergency—is all right here in one place for your reference to help manage your own care.


If you need to set up a doctor's appointment or help navigating our health care services, call (888) 321-DOCS (3627)


If you need a prescription filled or have questions about your medications, call Northwell Health's Vivo Health Pharmacy: (844) 411-VIVO (8486).


For an ambulance to the hospital of your choice*, call 24 hours a day, 7 days a week: (833) 259-CEMS (2367). *when medically appropriate


In addition, our programs and events bring wellness, prevention, safety and support into your life—for more information please visit Northwell.edu/Support-and-Resources.

My Checklist Along My Health Care Journey

  • I fully understand all my discharge instructions.
  • I understand my diagnosis and symptoms to look out for.
  • I clearly understand the name, dose, side effects and purpose of all my medications.
  • I understand if I need to make changes to my diet and whether I should limit or increase my activity. 
  • My caregiver and I understand what kind of care I will need when I leave and what changes I will need to make at home.
  • If I need help with transportation arrangements, I will let my medical team know.
  • I have a plan to follow up with my health care provider(s).
  • I know who to call in case of an emergency.

FollowMyHealthTM patient portal

Visit Northwell.edu/FollowMyHealth for more information or to create an account to access your medical records anywhere, at any time. 

  • Review discharge instructions.
  • View lab results.
  • See a list of prescribed medications.
  • Email your physician directly.
  • Access and share your care plan.
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